Entrepreneur · Technologist · Builder

Olufela
Fagbure

Where Business Acumen Meets Technical Depth

A serial entrepreneur and enterprise technologist — forged across three continents, refined in corporate boardrooms and server rooms alike, and now building at the edge of what's next. Built for complexity. Wired for results.

OF
10+ Years in IT
5+ Companies Built
10+ Cities Lived
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Yoruba · Nigeria · Given with Purpose
OLUFELA
OLUFELA
oh · loo · feh · lah
Olu
First Element

The Lord · God
The divine prefix — sovereign authority, the source of all things

+
Fẹlá
Second Element

Expands · Enlarges
To grow, to increase, to cause abundance to multiply

=
Lord of Wealth
Full Meaning

God expands prosperity
Divine favor, increase, and abundance — by design

"Lord of Wealth." Master of Prosperity.
God has enlarged what is his.

In Yoruba tradition, a name is not decoration — it is declaration. A child is not named casually; the name is a covenant, a prophecy, a blueprint handed down at birth. Olufela was given to children born into families of prominence or those destined for greatness — those upon whom divine favor and increase had already been placed. The name does not describe who you are. It describes what was always meant to be.

That this name belongs to a man who would go on to build companies across multiple industries, operate in boardrooms from Nigeria to New York, and forge an enterprise reputation from nothing — feels less like coincidence and more like the oldest form of strategy: naming your child what you intend them to become.

Yoruba — Southwestern Nigeria · Language of the Fagbure lineage
About

The Art of
Building Things


My story doesn't begin in a server room — it begins in Benin City, Nigeria, in the back of a boardroom my mother owned the room in. Raised across Lagos and Abuja, educated in Canada, and seasoned across more than ten cities on three continents, I've always been drawn to one thing: building from nothing. The instinct didn't come from a business school. It came from watching it lived.

"Theory is a starting point. I've always needed to get my hands dirty — to learn by doing, by failing, by shipping."

Between entrepreneurial chapters, I spent years inside large corporations across multiple IT roles — not as an observer, but as a practitioner. Systems engineer, operations lead, infrastructure specialist — whatever the title, the approach was always the same: understand it from the inside out, then apply it somewhere it matters.

Every role, every industry, every city deposited something. That accumulated experience — the boardrooms I witnessed as a child, the corporate environments I earned my way into, the ventures I built from scratch — is the compound interest I now pour into every business I touch.

Before

The First Boardroom

Accompanied his mother — a business magnate operating across oil & gas and hospitality — to board meetings from a very young age. Sitting beneath conference tables or waiting in reception alongside twin brother Fola. The curriculum began before kindergarten.

Origin

Arts & International Business — University of Alberta

A dual education in creative thinking and global commerce. The foundation for everything — learning to see where disciplines overlap is itself a discipline.

2010

Alex Folzi — Luxury Fashion Label

Co-founded an internationally recognized leather goods brand with twin brother Fola. From a bedroom in Vancouver to Africa Fashion Week NYC within two years.

2010–20

Corporate IT — Enterprise Roles

A decade embedded in large organizations — infrastructure, systems engineering, operations, and technical leadership. Hands-on. Real environments. Irreplaceable experience.

2016

KarBoi Services — AutoTech Startup

Co-founded an on-demand mobile car care platform serving New York — app-powered, doorstep-to-doorstep. Built and operated simultaneously alongside a full professional career.

2020

IT Custom Solution LLC — Founded

Launched ITC independently. Built into a certified MBE firm serving government and enterprise clients, backed by every lesson from every prior chapter.

Now

CEO, Founder & Builder

Running ITC, building OpsTicket, operating Powerhouse — pursuing federal contracts and product-market fit simultaneously. Still learning. Still hands-on.

The Blueprint

The First
Mentor

Long before there were companies to run, there was a mother who ran empires. She was the blueprint. A business magnate whose reach spanned oil & gas and hospitality — industries that demand precision, negotiation, and an unwavering command of the room. She had all three.

A Formative Memory

From a very young age, the boardroom was a familiar place — not from across the table, but from beneath it. Sitting beside Fola under conference tables while their mother commanded the room above, or waiting in the reception of buildings where decisions that moved industries were being made. Not understanding all of it yet. Understanding enough. Absorbing everything.

Oil & Gas

Navigating one of the world's most complex industries

Hospitality

The art of service, scale, and operational discipline

Legacy

A 25+ year career that shaped two entrepreneurs

There's a certain kind of business education that no university offers. It happens earlier — in the back of a car on the way to a site visit, in a waiting room full of men in suits, in the particular way a person enters a room and makes the temperature change. That education started before formal schooling did.

"My business sense is inspired by my mother. She's a successful business guru for over 25 years now. She inspires and motivates me."

A magnate operating across oil & gas and hospitality in Nigeria — two of the most demanding, relationship-driven, and operationally complex industries on the continent. She didn't just run businesses. She ran rooms. She ran negotiations. She ran the kind of long-horizon strategy that most people only read about in case studies.

Fela and Fola didn't watch from a distance. They were present — in boardrooms, in waiting areas outside executive suites, absorbing the cadence of high-stakes conversation before they were old enough to fully parse it. The vocabulary came later. The instinct was already forming — the sense that business is fundamentally about people, preparation, and the confidence to hold a position under pressure.

That inheritance is not sentimental. It is structural. It shows up in how deals are approached, how rooms are entered, how complexity is navigated without panic. The fashion brand, the tech startup, the IT firm, the AI systems, the government contracts — they are all downstream of a woman who showed two small boys what it looked like to build something serious, decades before they had the language to describe what they were watching.

The best mentors don't always know they're teaching. Sometimes they're just living — and someone small enough to sit beneath the table is paying very close attention.

Oil & Gas Hospitality Executive Leadership Commercial Negotiation Operations at Scale Nigeria 25+ Year Career
Corporate Experience

Forged in the
Field

Entrepreneurship gets the headlines, but the foundation was built inside large organizations — in real enterprise environments, under real pressure, with real consequences. Those years weren't a detour from the entrepreneurial path. They were the curriculum.

Never Stop
Learning — Never Stop
Doing

There's a kind of knowledge you can only earn by showing up in a room where the stakes are real — where a misconfigured system costs the company money, where a network outage means someone's business stops breathing, where you don't get to theorize your way out.

That's the environment I sought out. Not classrooms. Not case studies. Corporate IT at scale — the kind of environment that forces you to be precise, accountable, and resourceful all at once. Those roles didn't just sharpen technical skills. They taught me how large organizations think, where they break, and exactly how to build something better.

10+
Years of enterprise IT practice Across roles in infrastructure, systems administration, operations, and technical leadership inside large corporate environments.
Appetite for practical application Theory is only the entry fee. Every concept worth knowing has been stress-tested against a live environment, a real team, and a real deadline.
0
Wasted years Every corporate role, every industry chapter, every city — compounding in ways that only become visible in hindsight, when you're building something from scratch and the instincts are already there.
Infrastructure & Systems

Hands-on engineering inside enterprise environments — servers, networks, endpoints, and the full operational stack. The kind of experience that can't be simulated; it has to be lived at 2am when a critical system goes down.

Security & Compliance

Worked across security frameworks in corporate settings where compliance wasn't optional and data protection was non-negotiable. Built an instinct for risk that now lives in every ITC engagement.

IT Operations & Support

Managed operational IT at scale — support structures, incident response, SLA management, and the discipline of keeping complex systems running reliably. The unsexy work that teaches you the most.

Cloud & Migration

Navigated the enterprise shift to cloud infrastructure at a time when most organizations were still figuring it out — migration strategies, hybrid environments, and the organizational change that always accompanies them.

Technical Procurement

Sourced, evaluated, and managed vendor relationships for enterprise technology — a discipline that later became a direct asset when positioning ITC for government contracts and commercial procurement cycles.

Cross-Functional Leadership

Operated at the intersection of IT and business — translating technical constraints into business language, and business priorities into technical execution. The skill that makes everything else more valuable.

Philosophy
"The best entrepreneurs I know didn't just have ideas — they had reps. Years of showing up in environments that demanded real answers, not hypotheses. I made sure I had both."
Expertise

A Practitioner Across
Multiple Disciplines

Corporate environments sharpened the technical edge. Entrepreneurship sharpened the strategic one. The result is a set of capabilities that don't exist in isolation — they compound.

Enterprise IT

Infrastructure design, systems administration, managed services, and IT operations leadership forged across corporate environments and entrepreneurial ventures alike. 24/7 monitoring, patch management, endpoint security, cloud backup.

InfrastructureCloudNetworkingSecurity
Gov Contracting

SAM.gov registration, RFP response, MBE certification, SBA 8(a) and HUBZone positioning. Built ITC from the ground up to compete and win at the federal level — backed by practical procurement experience from inside large organizations.

MBE CertifiedSBA 8(a)SAM.govHUBZone
AI & Automation

Deploying multi-agent AI systems using Claude, Ollama, and n8n to eliminate operational drag. Architect of Powerhouse — a five-agent system running live. Learning by doing, not by reading about it.

Multi-Agentn8nOllamaClaude API
Product Development

Translating market insight into shipped product. From architecture to deployment — React, Firebase, Cloudflare, Stripe live payments. OpsTicket built and running in production. The code is written, not delegated.

SaaSReactFirebaseStripe
Commercial Strategy

Shaped by international business education, real entrepreneurial experience, and years inside corporate structures where strategy meets execution. Fashion, automotive, hospitality, and technology across three continents.

B2BGTMProcurementOps
Creative Direction

A formal background in arts and design informs how every brand, product, and communication is approached. Alex Folzi proved it commercially. Every venture since has carried that aesthetic intentionality forward.

BrandIdentityUX Thinking
Active Ventures

Building What's
Next

Three distinct ventures in simultaneous motion — ITC serving clients now, OpsTicket redefining IT hiring, and Powerhouse running the intelligence layer behind it all. Every product linked, every service live.

Founded 2020 · Active · MBE Certified · SAM.gov Registered · Tri-State NY
IT Custom Solution LLC
CEO & Founder

A certified Minority Business Enterprise delivering end-to-end IT solutions to government and commercial clients. Eleven service lines — from managed infrastructure and cybersecurity to IoT, staffing, and software development. SAM.gov registered, MBE certified, and positioning for SBA 8(a) and HUBZone designation. Every engagement is backed by practitioner-grade expertise earned across a decade in the field.

MBE CertifiedSAM.govSBA 8(a) HUBZoneGov & Commercial
Visit itcustomsolution.com
All ITC Service Lines — Click to Explore
SaaS Product Suite — 5-Product GovCon Empire
GovBid AI LIVE

AI-powered government bid discovery and proposal automation. $49–199/mo. Federal contracting made accessible for small businesses.

trygovbidai.com →
OpsTicket LIVE

IT skills assessment platform — AI-generated scenario challenges, verified skill profiles, recruiter dashboards. Freemium model.

tryopsticket.com →
OnboardIQ LIVE

Contractor onboarding automation for government and enterprise. $99–299/mo. Structured workflows from offer to day one.

tryonboardiq.com →
DeliverOps Q4 2026

Contract delivery operations management — milestones, invoicing, compliance documentation. $99–199/mo. Closing the loop after the win.

ShieldDesk 2027

Compliance and security desk for government contractors — CMMC, NIST, FedRAMP readiness. $99–249/mo.

VaultGuard 2027–28

Enterprise data vault and compliance safeguarding for cleared contractors. $299–799/mo. The protection layer at the top of the stack.

In Development · Live Beta · tryopsticket.com
OpsTicket
Founder & Product Lead

A professional IT skills assessment platform where candidates prove real capability through AI-generated, scenario-based challenges — not résumé keywords. Six specialization tracks. Verified skill profiles. Recruiter dashboards and candidate leaderboards. Built by someone who has worked in IT, hired for IT, and seen exactly where the pipeline breaks.

Assessment Tracks
Help Desk
Cybersecurity
Network Engineering
Sys Administration
Cloud Infrastructure
DevOps / SRE

ReactFirebase Claude APIStripeCloudflare
Visit tryopsticket.com
Internal · Proprietary · powerhouse.itcustomsolution.com
Powerhouse
Architect & Operator

ITC's proprietary multi-agent AI operations system — five specialized agents running live via n8n workflow automation, Ollama local models, and Cloudflare tunnel infrastructure. Powerhouse, Amara, Darius, Priya, and Kofi handle operations, engineering, strategy, and research without adding headcount. Built from scratch on open infrastructure — not a SaaS subscription, not a wrapper.

n8nOllama Qwen3:8bCrewAICloudflare
"The goal isn't automation for its own sake — it's leverage. Five agents doing the work of a full back-office team, around the clock."

Visit Powerhouse
Legacy Ventures

Where the Story
Was Written

Before enterprise IT took center stage, there were markets, customers, and products to move. These ventures built the entrepreneurial instincts no corporate career can manufacture.

Fashion · Luxury Goods · 2010 – 2013
Alex Folzi
Co-Founder & Creative Director

A luxury leather goods and accessories brand co-founded with twin brother Fola — born in a Vancouver bedroom and grown into an internationally recognized label. Premium vintage-inspired briefcases, suitcases, trunks, and satchels in vegetable-tanned leather at $144–$369, drawing comparisons to Louis Vuitton and Hermès for trunk craftsmanship.

Invited to Africa Fashion Week NYC 2011. Covered across three continents. The name fused both brothers: "Alex" from Fela's middle name Alexander, "Folzi" from Fola's high school nickname.

"Make travelling a personal and unique experience one suitcase at a time — for people who have a passion for fashion."
AF
AutoTech · On-Demand · 2016 – 2022
KarBoi
Co-Founder & CEO

An on-demand mobile car care startup co-founded with Fola Fagbure — one of New York's early entries into app-driven auto services. Consumers booked car wash, detailing, repair, and maintenance via a mobile app with real-time scheduling and doorstep pickup and delivery. Operated alongside a full corporate career — the clearest evidence that the entrepreneurial drive never went dormant.

Baldwin, New York. 11–50 employees. Competed against RepairPal, CarDash, and Yoshi. Built, operated, and learned from.

"On-demand car repair and maintenance, powered from the convenience of your mobile app. Fast, affordable, and reliable — wherever you are."
KB
Beyond the Work

The Man
Behind It

A life well-lived isn't a footnote to a career — it's the fuel behind it. Every city moved to, every range session, every fairway walked, every late dinner in a city still being learned — they all end up in the work somehow.

The Perfect Saturday
Morning · 8am
The Gun Range

The day starts early and it starts sharp. Side by side with Fola — the one person who's been there for every chapter, every city, every venture. The range is focus. Stillness disguised as precision. Two identical faces, same grip, different score.

Afternoon · 1pm
Bethpage Golf Club

Member at one of the most storied courses in America — host of multiple US Opens, carved into Long Island like it was always supposed to be there. 18 holes is 18 conversations. Business, life, family, nothing, everything. The game teaches patience the way nothing else does.

Evening · 7pm
The Cigar Lounge

The day earns its finish. A quality smoke, unhurried conversation, and the particular kind of silence that only comes when you've put in a full day with your person. No phones. No agenda. Just the burn of a good cigar and the back nine debated one last time.

Golf

A member at Bethpage Golf Club on Long Island — one of the most celebrated and demanding courses in the country. Golf is the sport that teaches you to fail with composure and recover with precision. Every round a lesson. Every bogey a note to self.

Automotive Culture

The love of cars runs deeper than KarBoi ever did. It's mechanical respect — engineering, design language, the way a machine communicates its own character before you ever press anything. European marques. Clean lines. Performance you feel before you hear.

Travel & Global Living

More than 10 cities called home across three continents. Benin City. Lagos. Abuja. Edmonton. Vancouver. Toronto. New York. And that's the short list. Travel stopped being tourism long ago. Each city deposited something — a market instinct, a cultural lens, a way of reading a room built by having lived in many.

Food & Fine Dining

A palate shaped by three continents of living. Nigerian cuisine — suya especially — remains the gold standard against which everything else is measured. But the world of food is wide: Japanese precision, Italian craft, a great steakhouse when the occasion demands. How a restaurant treats its craft tells you exactly how it treats people.

Fitness

Discipline in the gym predates the career. Weight training, cardio — the consistency of a routine that doesn't negotiate with a busy schedule. It's not about aesthetics. It's about operating at full capacity, every day. The gym is just another environment where you show up for yourself whether you feel like it or not.

Music & Culture

Afrobeats in the bloodstream — Fela Kuti, Burna Boy, the full lineage. R&B and hip-hop for the evenings. The kind of taste that doesn't stay in one lane because the life hasn't either. Culture is the context behind everything — fashion, food, business, identity. It's not background noise. It's source material.

10+
Cities Called Home

Born in Nigeria, educated in Canada, built in New York. More than a decade of moving across cities — not as a tourist, but as a resident, an operator, a local. Each city deposited something different: a market instinct, a cultural reference point, a way of reading a room that only develops by having lived in many of them.

Benin City Lagos Abuja Edmonton Vancouver Toronto New York Long Island & more
The most valuable perspective in any room is the one who has sat on both sides of every table — as the builder and the buyer, the technician and the executive, the designer and the operator. That range isn't accidental. It was earned.
01
Craft

Excellence in execution at every layer of the work

02
Clarity

Cut through complexity to what actually matters

03
Leverage

Build systems that multiply outcomes, not just effort

04
Range

Cross-domain thinking as a competitive advantage

Start a
Conversation

Whether it's IT services, OpsTicket, government contracting, a partnership, or a compelling idea — I'm interested in conversations that go somewhere.

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I respond to every serious inquiry within 48 hours.